This policy explains what information Idaho Falls Septic collects through idahofallsseptic.com, why we collect it, who we share it with, and what choices you have. If anything here is unclear, email info@idahofallsseptic.com and ask.
Who we are
Idaho Falls Septic operates idahofallsseptic.com as an independently owned marketing and referral website for septic services in the Idaho Falls, Idaho area. We are not a septic contractor. We connect homeowners with an experienced independent local provider, and we may be compensated for that referral.
Information we collect
Information you give us. When you submit the form on this site, we collect the name, phone number, email address and property address or city you enter, the service reason and urgency you select, and anything you write in the free-text field. When you call or text the number on this site, we collect your phone number and the content of the call or message.
Information collected automatically. Standard web request data such as IP address, browser type, referring page and the pages you view on this site.
Third parties that handle your information
Two services process information submitted through this site, and it is worth naming both plainly:
- Web3Forms delivers form submissions from this site to our inbox at info@idahofallsseptic.com. Form data passes through Web3Forms in the course of that delivery.
- CallRail provides the phone number published on this site and handles call and text tracking, logging and attribution. Calls and text messages to that number may be recorded and are logged, including your phone number, the time and duration of the call, and the content of text messages.
How we use your information
To respond to your request, to refer it to the independent local provider currently serving this site so they can contact you about the septic service you're looking for, to follow up about that request, and to understand which pages and channels bring in requests so the site can be improved.
Who we share it with
We share the details of your request with the independent local provider we refer it to. We share information with the service providers named above to the extent needed to operate this site. We may disclose information if required by law or to protect legal rights. We do not sell your personal information, and we do not share it with unrelated third parties for their own marketing.
Once your request reaches the independent local provider, their own handling of your information is governed by their practices rather than this policy.
Cookies and analytics
This site may use cookies and similar technologies for basic functionality and to measure traffic, including cookies set by the call tracking service to attribute a call to the page or source that produced it. Most browsers let you refuse or delete cookies through their settings.
Retention
We keep request information for as long as needed to handle the referral and to keep reasonable business records, then dispose of it. Call and text records are retained by the call tracking service according to its own retention practices.
Your choices
You can decline to provide information, though we may not be able to act on a request without contact details. You can ask us to delete the information you submitted by emailing info@idahofallsseptic.com. You can reply STOP to a text message to stop receiving texts from the tracked number.
Children
This site is intended for adults arranging service for a property. We do not knowingly collect information from children.
Security
We use reasonable measures to protect information submitted through this site. No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy. When we do, the "last updated" date above changes. Continued use of the site after an update means you accept the revised policy.
Contact
Questions about this policy go to info@idahofallsseptic.com or (208) 557-4312.